The aim of this project is to explore the interaction between user behaviour and the environment by

observing crowd activity in public places. I chose a platform at Winchester Railway Station for three

hours of observation to record data on passenger behaviour, crowd composition, facility usage and

crowd dynamics. This information was analysed to understand the impact of environmental design on

crowd behaviour and to provide insights into user experience design.

After completing the observation project at Winchester Railway Station, I gained a deeper

understanding of crowd behaviour and interaction in public spaces. Through prolonged observation, I

was able to get a real sense of the emotional responses and behavioural patterns of passengers in

different contexts.

Overall, this project helped me to practice my observation skills, the accuracy of data recording and

how to extract valuable information from details, and I will pay more attention to careful observation

and in-depth analysis in similar projects in the future.